Login and Access
- Verify Discord login completed successfully.
- Confirm your Discord role is mapped to the correct CCTool level.
- Ask owner/manager to validate server-team link and role mapping.
Import/Export Issues
- Confirm selected Team, Convoy, and Profile are correct.
- Confirm selected local profile/save path exists and is writable.
- Disable Steam Cloud for profiles used with CCTool.
- Reduce export frequency if rate limited.
Filesystem and Security Software
- If OneDrive controls Documents, move game profile usage to local storage.
- If Windows Defender or Controlled Folder Access blocks operations, allow CCTool.
- If corrupted installation is suspected, reinstall CCTool.
Game Loading Issues
- If save does not load immediately, restart ETS2/ATS and try again.
- If required map DLC is missing, the save may load but gameplay can fail (for example, falling through map).
App Launch Issues
- Only one CCTool instance can run at a time.
- If you see an already running message, switch to the existing CCTool window.