General

What is CCTool?

CCTool is a convoy synchronization tool for ETS2 and ATS that allows teams to export, share, and import convoy profiles without manual file handling or DLC issues.

Is CCTool free?

Yes. CCTool is completely free to use. There are no subscriptions or hidden charges.

If anyone tries to sell access, report it to the official support team.

Is CCTool safe to use?

Yes. CCTool is safe and designed for controlled save file operations.

However:

  • Antivirus software may flag it (false positive)
  • Always download from official sources

Do I need an account?

Yes. CCTool uses Discord login for authentication.

No passwords are stored.

Usage

How does CCTool work?

  1. Managers export convoy profiles
  2. Profiles are uploaded to the cloud
  3. Team members import profiles into their local game

Who can export profiles?

Only:

  • Team Owners
  • Managers

Who can import profiles?

All authorized team members with proper Discord role mapping.

Do I need to own all DLCs?

No, BUT:

  • You can import profiles without DLCs

  • If the convoy uses DLC you don’t own:

    • You may fall through the map (“abyss”)
    • Gameplay may not work properly

Can I use Steam Cloud saves?

No. CCTool only works with local save files.

Can I run multiple instances of CCTool?

No. Only one instance can run at a time.

Technical

Where are logs stored?

C:\Users\<YourUsername>\AppData\Local\CCTool\logs

Why is my profile not showing?

Possible reasons:

  • Wrong team/convoy selected
  • Profile was deleted
  • No access permissions

Why does import fail?

Common causes:

  • Invalid save file
  • Missing permissions
  • Network issues
  • Disk space insufficient

Why am I getting "Rate Limit" errors?

You are sending too many requests.

Solution:

  • Wait 1–5 minutes
  • Avoid repeated exports

Why is the app not detecting the game?

  • Game is not running
  • Incorrect game path
  • Missing permissions

Why are my roles not updating?

Discord role sync may take up to 5 minutes.

Fix:

  • Wait
  • Re-login
  • Ask owner to refresh roles

Errors

What does "Failed to validate token" mean?

Your login session expired.

Solution:

  • Log out and log in again

What does "Access Denied" mean?

You don’t have permission for that team.

Solution:

  • Check Discord role mapping

What does "HTTP 429" mean?

Rate limit exceeded.

Solution:

  • Wait before retrying

What does "Decryption failed" mean?

The save file is invalid or corrupted.

Solution:

  • Verify save works in-game

Limitations

Are there file size limits?

No hard limits, but recommended:

  • Save file: < 50 MB
  • Profile: < 300 MB

Large profiles may:

  • Take longer
  • Freeze UI temporarily

Does OneDrive affect CCTool?

Yes. It can cause:

  • File conflicts
  • Permission issues

Solution:

  • Use local storage instead

Does CCTool support automation?

Yes, via the Automatic CC Message Helper.

Requirements:

  • Game must be running
  • Minimum 15s interval
  • Google Sheet must be public

Support

How do I report issues?

Join the official Discord server and provide:

  • App version
  • Error message
  • Steps to reproduce
  • Logs (if possible)

When should I contact support?

  • Repeated errors
  • Unknown error codes
  • Import/export failures
  • Suspected data issues

Final Notes

  • Always use the official version of CCTool
  • Keep your app updated
  • Do not use modified clients